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Sony SupportDSC-HX Series

DSC-HX5V

Cyber-shot® Digital Still Camera / Included components may vary by country or region of purchase: BC-CSGD/BC-CSGE

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    Popular Topics

    • How to use your Alpha or DSC camera to live stream using the HDMI port
    • Computer doesn't recognize the USB connection from a camera
    • Transfer photos and videos to a Windows computer using PlayMemories Home
    • Using your Sony Camera with a Macintosh Computer
    • General information about PlayMemories Home

    Camera Tips & Troubleshooting

    Get help with common camera questions and issues.

    PlayMemories Mobile

    PlayMemories Mobile becomes Imaging Edge Mobile! Read more ➤

    Purchase Parts and Accessories

    Find replacement remote controls, parts and accessories.

    Product Alerts

    • End of support notification for products using the Windows 7 operating system
    • Downloads ending for the Sony Raw Driver and some versions of PlayMemories Home, Action Cam Movie Creator, and MVR Studio
    • Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd.
    • The GPS positioning date displays incorrectly
    • End of support notification for products using the Windows XP operating system
    • End of support notification for products using the Windows Vista operating system
    • Sony® Camera and Camcorder Battery Information
    • 3rd Party Software Compatible with Sony® Cameras & AVCHD™ Video

    Downloads

    • All
    • Windows 10
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    • Mac OS X & later
    Release Date
    • DSC-HX5V Firmware Update (Mac)Release Date: 08/26/2010
      08/26/2010
    • DSC-HX5V Firmware Update (Windows)Release Date: 08/26/2010
      08/26/2010
    • PlayMemories HomeRelease Date: 02/14/2019
      02/14/2019

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    Manuals & Warranty

    • English
    • French
    File Size
    Release Date
    • [PDF]Warranty(24.3 KB)Release Date: 07/10/2016
      24.3 KB
      07/10/2016
    • [PDF]Operating Instructions(3.45 MB)Release Date: 06/22/2010
      3.45 MB
      06/22/2010
    • [PDF]Operating Instructions(3.4 MB)Release Date: 03/30/2010
      3.4 MB
      03/30/2010
    • [PDF]How to take great baby photos.(139.5 KB)Release Date: 12/03/2009
      139.5 KB
      12/03/2009
    • [PDF]How to take great birthday photos.(122.8 KB)Release Date: 12/03/2009
      122.8 KB
      12/03/2009
    • [PDF]How to take great holiday photos.(149.4 KB)Release Date: 12/03/2009
      149.4 KB
      12/03/2009
    • [PDF]How to take great kids photos.(143.8 KB)Release Date: 12/03/2009
      143.8 KB
      12/03/2009
    • [PDF]How to take great sports shots.(147.4 KB)Release Date: 12/03/2009
      147.4 KB
      12/03/2009

    Purchase Printed Manuals

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    Questions & Answers

    • Is it possible to charge the battery in the camera or camcorder by connecting it to the USB port on a computer?
    • What are the different Speed Class ratings for SD, SDHC, and SDXC memory cards?
    • The GPS feature is not acquiring the location information; it does not triangulate.
    • Can the GPS assist data be updated with a Macintosh computer?
    • Update GPS assist data on your camera without using the PlayMemories Home app
    • Error: Cannot Copy. The Parameter is Incorrect. occurs when attempting to transfer pictures to a computer.
    • An error code beginning with C:32 is displayed in the LCD screen or viewfinder.
    • Error: C:13:xx appears on the LCD or viewfinder.
    • The camera displays an error code that begins with C, E or System
    • The power will not turn on right out of the box after purchase.
    • The camera battery doesn't charge
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