Article ID : 00025526 / Last Modified : 03/30/2021

Where are the drivers for my camera and do I need one?

    If your computer is running Microsoft Windows XP, Windows Vista, Windows 7 or Windows 8, the drivers needed to connect most Sony® cameras to a computer are already built into the operating system of the computer.


    • Some Cyber-shot® cameras do not support a USB connection to computers running the Windows 8, Windows 7 or Windows Vista operating systems.
    • If you are having problems with Picture Motion Browser (PMB) or have lost your disk, no problem. You can now download and install the full version of PlayMemories Home (this replaces PMB) at
    • USB compatibility with Windows Starter Edition is not supported.

    In some rare cases, the USB connection from the camera may not be recognized by the computer.