Article ID : 00031740 / Last Modified : 07/23/2019Print

How to install the Microsoft Windows Media Player version 11 software included with the Walkman MP3 player.

    This answer is designed to assist when using the supplied software and Window® Media Player 11. If you have misplaced the software or are using a computer with a different operating system, additional software may be available from our drivers and download page. Downloads are posted on your model support page.


    • Be sure your computer meets the following operating system requirements: Windows Vista® SP1, Windows XP SP 2 or later operating system (excluding Media Center Edition, Media Center Edition 2004 & 2005, 64-bit OS versions, and OS versions not supported by Microsoft).
    • If installing on a computer running the Windows® XP operating system, verify that Service Pack 2 (SP2) is installed before installing the Windows Media Player 11.
    1. Insert the WALKMAN Software Setup CD into the CD drive of the computer.
    2. In the Welcome screen, click Yes.
    3. In the Software Install screen, click Windows Media Player 11.
    4. In the right pane, click Install.

      NOTE: If you receive the message to validate your copy of Windows, click the Validate button.

    5. In the Thank you for choosing Windows Media Player 11 screen, click I Accept to accept the License Agreement.
    6. In the Choose the initial settings for the Windows Media Player screen, click to select Express Settings (Recommended) and then click Finish.
    7. Close the WALKMAN Software Setup.