How to determine if the built-in battery needs to be changed.
IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
The built-in battery of the portable player should be replaced when the battery life is less than half, even when it has been fully charged.
NOTE: The built-in battery can be changed by consulting the place of purchase or by an authorized service center.  Go to Product Repair.