Article ID : 00011116 / Last Modified : 07/23/2019Print

My voice recorder is not recognized by the computer or I get an error: Device was not installed correctly.

    Although the Digital Voice Editor (DVE) software version 3.3 is compatible with both the 32- and 64-bit versions of the Windows operating system, this model of Integrated Chip (IC) recorder (see the Products section below) is only compatible with the Windows OS 32 bit version.