Sony Support

DSC-RX0 System Software (Firmware) Update Ver.3.01 (Mac)

Corrects an issue where an incorrect magnification value is displayed on the LCD screen when using the "MF Assist" function

    Required Downloads
    Applicable Models
    About this download
    File Info
    Preparation
    System Requirements
    Download and Install
    Questions and Answers
    WAIT - Read the Required Files section before downloading this file.

    Required Downloads

    Unless stated otherwise, the file listed below must be installed BEFORE the DSC-RX0 System Software (Firmware) Update Ver.3.01 (Mac) in order for it to work properly. If more than one Required file is listed, install them in the order presented on this page.

    Applicable Models

    This information is for the following models:

    • DSC-RX0

    About this download

    Benefits and improvements from the latest update

    • Corrects an issue where an incorrect magnification value is displayed on the LCD screen when using the "MF Assist" function
      Incorrect magnification value - x8.6
      Corrected (after the update) magnification value - x7.5
    • Improves the overall stability of the camera

    Previous Benefits and Improvements

    The following benefits and improvements are also included in this update.

    • A Zoom function is added
      Notes:
      • The "Zoom" feature is available when you use the "Smart Zoom", "Clear Image Zoom", or "Digital Zoom" functions.
      • The "Zoom Setting" is set to "Smart Zoom" only after the software update.
      • You can use the "Smart Zoom" function if you set the "Image Size" to M, S or VGA in "Zoom Setting".
      • The "Zoom" feature is also available when using the shooting grip "VCT-SGR1" (sold separately).
      • For more information about these functions, please download the updated Help Guide.
    • Improves the overall stability of the camera.
    • Supports the "Camera Control Box" (model CCB-WD1) for Wired Multi-View Shooting
    • Improves the Wireless Multi-View Shooting feature with the PlayMemories™ Mobile Application
      Notes:
      • Depending on the specifications of the access point, mobile device used, and the radio wave environment, the number of devices that can be connected can change. Up to 50 connected units have been successfully tested (based on Sony tests)
      • PlayMemories™ Mobile Application version 6.2 is required
      • Sony recommends only using secure Wi-Fi connections

    File Info

    File Name

    • DSC-RX0 System Software (Firmware) Update Ver.3.01 (Mac)

    File Version

    • 3.01

    File Size

    • 158.8 MB (158,762,791 bytes)

    Release Date

    • 02/13/2019

    Before You Start

    Check the system software version

    Follow the instructions below to check the system software version. If the system software version is Ver.3.01, the update is not required.

    1. Select Menu > Setup subpage [5] > Version on the camera.
    2. The system software version is displayed.
      System Software Version

    System Requirements

    Operating Systems

    The latest version of the system software update is compatible with the following Macintosh versions:

    • Apple® macOS® 10.12 – 10.14

    Computer Hardware

    The latest version of the system software update is compatible with the following hardware:

    • CPU: Intel processor (Core Solo and Core Duo processors are no longer supported)
    • Hard drive space: 600 MB or more
    • RAM: 512 MB or more

    Other Hardware

    • Power source for the device: A fully charged rechargeable battery pack NP-BJ1.
      Note: The update can only be performed when the battery power level is Battery Power Level (three bars) or more. We recommend that you use a fully charged battery.
    • USB cable supplied with the device
      Note: Update functionality is not guaranteed with any other USB cable.

    Download & Install

    Important Notice

    • Use a fully charged rechargeable battery pack NP-BJ1.
    • Do not remove the battery during the update; as the sudden loss of power may render the camera inoperable.
    • Remove the memory card from the camera before starting the update process.
    • Prevent your computer from entering Sleep mode.
    • Do not connect the camera to other any other devices except your computer.

    How to download the Updater:

    1. Make sure that you are logged on as a user with administrative rights.
    2. After reading the disclaimer, click Download.
    3. The file [Update_DSCRX0V301.dmg] file will start downloading.
    4. Save the file to the desktop of your computer (recommended).

    Step 1: Start the Updater

    1. Close all currently running programs on your computer.
    2. Double-click the [Update_DSCRX0V301.dmg] file you downloaded. Do not connect the camera at this point.
    3. [Update_DSCRX0V301] is expanded.
    4. Double-click the [UpdateSetting Tool] icon.
    5. To load a kernel extension, the message prompts you to allow the application to make changes. Type the password for the administrative account.
      Username and Password
      • For macOS 11 – 12 users

        If your computer is running on macOS 11 – 12, you also need to download the System Software Update Helper. Go to the download page below,
        follow the instructions, and download the System Software Update Helper to start the updater.
        If your computer is running on another OS, follow the procedure below.

      • For macOS 10.15 users

        If your computer is running on macOS 10.15, you also need to download the Driver Loader. Go to the download page below,
        follow the instructions, and download the Driver Loader to start the updater.
        If your computer is running on another OS, follow the procedure below.

      • For macOS 10.13 or 10.14 users, once the message from the system displays, the security and privacy screen will be displayed.
        • If the following message is displayed before "Security and Privacy" is displayed, press the [OK] button.
          UpdateSettingTool
        • Open the "General" tab on the "Security and Privacy" screen and allow reading of the "Sony Corporation" system software.
          Security and Privacy
          Note: If you have approved this in the past, the security and privacy screen will not be displayed.
        • If you are asked to restart macOS after clicking the [Allow] button, please restart and return to the beginning of the update procedure.
        • If the "Security and Privacy" screens does not disappear, please close the window.
        • If both the message displayed and the "Security and Privacy" screen do not disappear, close both using the [OK] button.
          System Extention Blocked

      • For macOS 10.12 or lower user, connect the camera to the computer.
        • A dialogue box for the USB connection will be displayed.
          UpdateSettingTool - Connect
        • Connect the camera to the PC using the USB cable (supplied). "USB Mode" appears on the LCD monitor of the camera.
        • Click [OK]. If the message is displayed, close using the [OK] button.
          UpdateSettingTool - Access
          Note: Never turn off the camera nor disconnect the USB cable while updating.
    6. The System Software Updater starts.
      System Software Updater
    7. Turn on the camera.
    8. Following the instructions in the System Software Updater window, on the camera, select Menu > Setup subpage [3] > USB Connection and check if Mass Storage is selected. If a mode other than Mass Storage is selected, please select Mass Storage.
      Select Mass Storage
    9. Connect the camera to the computer with the supplied USB cable. "USB Mode" appears on the LCD screen of the camera.
      Note: If the computer cannot find the device, the message "Could not find the camera for this update" is displayed on the computer screen. Please try the following:
      • Disconnect the USB cable and connect it again.
      • If the computer has multiple USB terminals, try with the other terminals.

      Sometimes when the camera is connected to the computer with the USB cable, a message prompting you to restart the computer may be displayed. In this case, remove the battery pack from the camera, reboot the computer, and follow the instructions from "2. Start the System Software Updater".
    10. Click [Next]. The current version number and updated version number appear on the lower left side of the screen. After confirming that the current software version is "Ver.3.00 or earlier", click Next. If the current system software version is 3.01 or later, the update is not required. In this case, disconnect the camera from the computer and click Finish. Turn off the camera, remove the battery pack, reinsert the battery and turn the camera back on.
      Update is required
      Update is Required

      Update is not required
      Update is Not Required

    11. The camera is automatically reset.The screen below is displayed.
      The camera will reset automatically
      Note: the Loading icon may not be displayed depending on the OS version that you are using.

    12. Start the update. After automatically resetting, the following screen is shown and the update starts. The progress bar appears during the update process (approximately 10 minutes).
      Note: Never turn off the camera or disconnect the USB cable while updating.
      Update Progress

    13. Complete the update. When the update is complete, the camera will automatically restart. Make sure that the camera is turned on and wait until the LCD screen appears again. Click Finish when the LCD screen appears and disconnect the USB cable.
      The update process has been completed
      Note: After restarting, a data recovery warning is sometimes displayed. This is normal. Please wait until this warning disappears.
      Recovering data

    Step 2: Confirm the system software version of your device is Ver.3.01.

    1. On the camera, select Menu > Setup subpage [5] > Version
    2. The system software version is displayed as illustrated below.
      Updated System Software Version

    Questions & Answers

    The update does not complete

    When the monitor remains black for more than 15 minutes, follow these steps to troubleshoot the issue:

    1. Disconnect the USB cable from the computer.
    2. Remove the battery and AC adapter from the camera, leave it for a few minutes, then insert the battery again or connect the AC adapter.
    3. Restart the computer.
    4. Turn on the camera and perform the installation process again.