Applicable Models

This information is for the following models:

  • KDL-32W600D
  • KDL-40W650D
  • KDL-48W650D

About this download

Benefits and Improvements from the latest update

  • Resolves an issue where YouTube™ cannot playback Live content continuously
  • Improves Wi-Fi network connectivity

Previous Benefits and Improvements

The following benefits and improvements are also included in this update.

  • Resolves a Netflix playback issue where the error message "We're having trouble playing this title at the moment. Please try again later or select different title" is displayed.
    IMPORTANT: After the software update is installed, please perform factory data reset in order to complete the update process and fully resolve the issue.
  • Resolves a condition where the keyboard does not appear in the search bar of the internet browser
  • Resolves a condition where the Photoshare app may display the wrong thumbnail
  • Prevents an issue where the TV stops responding after being turned on by the remote
  • Improves performance and stability of overall UI (user interface) operation
  • Improves display performance for Netflix® playback
  • Improves display performance of the TV
  • Improves general performance of the TTS (Text to Speech) Accessibility function
  • Enables the TTS function (Text To Speech) for VUDU™ and Netflix services
  • Improves sound performance of the TV
  • Adds support for the Samba TV™ function
  • Adds support for the Amazon® IPTV service
    Note: Not for Latin America Models
  • Adds support for YouTube™, Netflix, Opera® Apps, and CEB
  • Improved network download connectivity


  • This file is only for use with the models identified. Not all models are sold in all countries.

System Requirements

What You Need

  • a computer with access to the Internet
  • a USB storage device

File Info

File Name

  • Firmware update to v4.330 for TV

Zip File Name


File Version

  • 4.330

File Size

  • 162 307 612 bytes

Release Date

  • 10-22-2019

Before You Start

Check the software version

Your software may already be up to date. If you're not sure, it's easy to check which version of software you have by following these instructions:

  1. Turn on your TV and press the [HOME] button on the remote to display the Home Menu.
  2. Navigate to [Settings], and press [Enter].
  3. Navigate to [Customer Support] and press [Enter].
  4. The model and software version should be displayed on the top right-hand corner of the screen.
  5. If the version number is "v4.330" or higher, you already have the most recent firmware.

There are 2 ways to update the firmware on your BRAVIA TV:

  • Using the "Automatic Software Download" function (easy)
    NOTE: Your TV may indicate the "Software is up to date" even if the newer version is not installed. The updates for Automatic software downloads are staggered releases and may not be immediately available. Please try again later. If you prefer to update now, follow the instructions to download and install the software update using the USB storage device method.
  • Using a USB storage device
Using the "Automatic Software Download" function (easy):

Sony provides software updates in order to enhance functionalities and provide users with the latest TV experience. The easiest way to receive software updates is to use the "Automatic Software Download". This setting is enabled by default.If you have enabled "Automatic Software Download" below, you will automatically receive a notification to update your TV.

  1. Press the [HOME] button on the remote.
  2. Select [Settings], and press [Enter].
  3. Select [Customer Support] and press [Enter].
  4. Select [Automatic Software Download].
  5. Select [On] to download the software automatically. Select [Off] to disable it.

The new firmware update will be rolling out gradually to all Internet-connected TVs over the weeks following its release.

IMPORTANT: The following "System Requirements", "File Info", and the "Download & Install" sections, relate to the USB storage device update procedure. You can ignore them if you completed the update using the "Automatic Software Download" feature.

For other FAQs about Troubleshooting, please see the "Questions and Answers" on the Sony Support Site.

Using a USB storage device:

You can also update the software by using a USB storage device. If an Internet connection is not set up on your TV, or you don’t want to wait for the update via "Automatic Software Download" function, try to download and update using a USB storage device as instructed below.

Download & Install

Important Notice

  • Read the instructions carefully or you could end up causing the TV to become unresponsive or require a repair.
  • Do not turn off the TV or disconnect it from power while it's updating.
  • Do not press any buttons, except the ones mentioned in the instructions.
  • Stop any recording before you start the firmware update (USB HDD recording models only).

How to download the Updater

Before you install the update, you'll need to download it from the Internet and save it to a USB storage device.

  1. Download the update file to your PC.
    1. Click the [Download] button on the top of this page, then read and accept the terms and conditions.
    2. Click the [Download] button on the bottom of the page to download the update file on your PC.
  2. Verify the downloaded file name and size.
    1. Go to the directory where the file was downloaded.
    2. Verify that the size of the "" file is "162 307 612" bytes.
      NOTE: For Windows PC, verify the "Size" instead of "Size on disk" on the Properties screen.
  3. Extract the downloaded file.
    NOTE: After you extracted the downloaded file, you will find the folder "sony_dtv02B30B06B3B6_00100301".
  4. Insert the USB storage device into your PC.
  5. Copy or drag and drop the folder "sony_dtv02B30B06B3B6_00100301" to the root directory of your USB device.
    NOTE: The "root directory" is the first or top-most directory of the device, which contains all the other folders.
  6. Remove the USB storage device from your computer and continue to the next section.

Step 1: Install the update

Once you've downloaded the update file and prepared your USB device, you can install it on your TV.NOTE: The process can take up to 30 minutes and during the installation your TV will turn off before turning itself back on. Please follow the simple steps below:

  1. Turn on the TV.
  2. Make sure that no USB devices are inserted into your TV.
  3. Insert your USB storage device containing the folder "sony_dtv02B30B06B3B6_00100301" into a USB port of the TV set.
    NOTE: Any USB port can be used if the TV has multiple USB ports.
  4. Press [HOME] on the remote to open the HOME menu.
  5. Navigate to the [Settings] category and press [Enter] to select it.
  6. Navigate to and select [Customer Support].
  7. Navigate to and select [Software Update].
  8. A series of different messages will appear on the TV screen - follow the on-screen instructions.
  9. The update will start and an orange Led light will start blinking on the front panel of the TV.
    WARNING: During the software installation process, please do not:
    • Remove the USB device
    • Turn off the TV
    • Disconnect the TV from the power supply
  10. When the "Firmware update complete" message is displayed on the TV set, the TV will turn off and then turn back on to complete the update. - Do not remove the USB device or turn off the TV set.
  11. After the TV turn back on, remove your USB storage device from the USB port.

Step 2: Check that the update was successful

Check the current software version to confirm that the update has successfully been installed.

  • If the version number is "v4.330", the software update was successful.
  • If the version number isn't "v4.330", download and install the update again.

Questions & Answers


  • Will my personal settings be deleted after the update?
    No, all your personal settings will be kept.

  • Can I install an older version of the software?
    No. To ensure that your TV remains at optimum performance, the installation of an older software version is not possible: the latest software version contains all the benefits and improvements of previous versions.

  • Is it normal for the TV to turn off during the update process?
    Yes, it's normal for the TV to restart during the update process. It will take a longer time for the TV to restart while installing the new software.

What to do if you have problems updating your TV firmware

If either message "An error occurred during the software update" or "Software cannot be updated using this USB device" is displayed on the TV screen, please proceed to the following procedures for a possible solution:

  1. Make sure your USB storage device is in good working order. If it is, try downloading the update file again.
  2. Turn off the TV by pressing the [POWER] button on the TV set.
  3. Press the [POWER] button again, and proceed with the installation process again.

If the message "No newer version of the TV software was found" is displayed on the TV front panel display, your TV already has newest software version installed, so you do not need to update it.

For other FAQs about Troubleshooting, please see the "Questions and Answers" on the Sony Support Site.