Applicable Models

This information is for the following models:

  • HT-G700

IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

About this download

Benefits and Improvements

  • Fixes an issue where, in the Apple® Mac OS®, a squeak or bell type sound is heard in Bluetooth® audio
  • Improves Bluetooth function security
  • Fixes an issue where sound may not be output when connected to a PS4™ or PS4 Pro™
  • Fixes an issue where YouTube™ sound may not be output

System Requirements

Operating Systems

  • Windows 10
  • Windows 8.1
  • Mac OS X
Notes:
  • Operation is not guaranteed for all computers.
  • The above OS must be installed when the computer is shipped from the factory. Operation is not guaranteed for upgraded or multi-boot environments.
  • Recommended environment Operation is not guaranteed for all computers. In addition, we do not guarantee operation in products that you have installed on your own computer, upgraded products, multi-boot environments, and multi-monitor environments.

What you need

  • USB storage device: Prepare a USB storage device formatted with FAT32.
    Note: Do not use USB storage device formatted other than FAT32.
  • USB type:USB2.0
  • Capacity: over 256MB

Note: Operation is not guaranteed for all USB storage devices, USB storage device conversion adapters, or USB HUBs.

File Info

File Name

  • Firmware update version 1.029 for HT-G700

File Version

  • 1.029

File Size

  • 1.80 MB (1,890,463 byte)

Release Date

  • 08-27-2020

Before You Start

Check the firmware version

Your firmware may already be up to date, especially if you have a new Sound Bar. If the version number is 1.029 or higher, you do not need to update.

If you're not sure, it's easy to check which version of firmware you have:

  1. Turn on this unit and make sure that it is in a normal startup state.
  2. Connect Subwoofer unit with with the Sound Bar. If needed, refer to the Operating Instructions about how to connect Subwoofer with the Sound Bar.
    Note: A different software version is displayed depending on whether Subwoofer is connected or not.
  3. Press in order [MENU] → [down arrow] → select "SYSTEM" and press the [ENTER] button on the remote control.
  4. Press [down arrow] continuously to select "VERSION" and [ENTER] button on the remote control.
  5. Scroll to see the Sound Bar version information.
  6. If the software version is not the latest (1.029), the update is needed. If the version number is 1.029 or higher, you already have the most recent firmware version.

Important notice

  • Read the instructions carefully.
  • Do not turn off the Sound Bar or disconnect it from the power while updating.
  • Do not press any buttons, except the ones mentioned in the instructions.
  • Do not unplug the power cable during the update. Doing so may cause damage and require repairs.
  • Do not perform any operation until the update is complete.

Download & Install

If your computer can be connected to the Internet and to a USB storage device, you can use the computer to perform the update according to steps 1 and 2 below.

Step 1: Use the computer to transfer the updated software file to the USB storage device

  1. Click the [Download] button, read and agree to the terms and conditions, then click the [Download] button. The download will start.
  2. Save the file on the computer desktop or any location without changing the file name.
  3. Find the file on your computer, right-click it and click Properties. If the size is 1.80 MB (1,890,463 bytes) then the download completed successfully.
    Note: If the size is other than the 1.80 MB (1,890,463 bytes), the download may have failed. Delete the file from the USB drive and download it again.
  4. Double-click the downloaded file and select "Extract all", and then select “Extract” without changing the folder name.
  5. When the extract is completed, a "G700_Update" folder will be created. Make sure that the “FW_SB1.BIN” file exists in that folder.
  6. Insert the USB storage device into the USB port of your computer.
  7. Drag and drop the downloaded “FW_SB1.BIN” file directly to the root of the USB storage device.
    Note: If you do not save the “FW_SB1.BIN” file to the root of the USB storage devicee without any other files, the update may fail.
  8. Confirm that the “FW_SB1.BIN” file exists in the root of the USB storage device. Once confirmed, transferring of the update file is completed and you can proceed to [Step 2: Update the software of this unit].

Step 2: Update the software of this unit

  1. Connect the Sound Bar power cable.
  2. Push the power (Power) on the Sound Bar or remote control, and wait until the panel display indicate the previous input.
    input TV
  3. Check whether a subwoofer is connected.
    Note: If a subwoofer is not connected, connect it with the Sound Bar. If needed, refer to the Operating Instructions about how to connect Subwoofer with the Sound Bar.
  4. Insert the USB storage device containing the software update into the Sound Bar.
  5. Press [MENU] → [down arrow] button in sequence on the remote control and select “UPDATE” by pressing the [ENTER] button on the remote control.
  6. Select ”START” by pressing the [ENTER] button on the remote control.
  7. The update process will start and the panel display will appear.
    percentage
    Notes:
    • Do not unplug the power cable during the update. Doing so may cause damage and require repairs.
    • Do not perform any operation until the update is complete.
  8. When “DONE” is displayed, the Sound Bar will restart automatically, and the update process is completed.
    Note: The time needed to complete the update is about 3-10 minutes.
  9. Be sure to check that the software version has been updated to the latest version by referring to the procedure “Check the firmware version”.