Sony Support

USB Update Utility

    Applicable Models
    About this download
    System Requirements
    File Info
    Preparation
    Download & Install

    IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

    This information is for the following models:

    • CCD-TRV608
    • DCR-IP55
    • DCR-PC101
    • DCR-TRV140
    • DCR-TRV18
    • DCR-TRV240
    • DCR-TRV25
    • DCR-TRV27
    • DCR-TRV340
    • DCR-TRV50
    • DCR-TRV740
    • DCR-TRV840
    • DCR-TRV950
    • DSC-P2
    • DSC-P31
    • DSC-P51
    • DSC-P7
    • DSC-P71
    • DSC-P9
    • GV-D1000
    • MVC-FD100
    • MVC-FD200

    About this download

    Benefits and improvements

    This utility resolves the issue where error messages appear or the computer will not startup properly after installing the USB driver from the ImageMixer CD-ROM that comes with the product.

    System Requirements

    Operating Systems

    • Windows® 2000

    File Info

    File Name

    • USBUPDATE.EXE

    File Version

    • 1.0

    File Size

    • 0.05 MB

    Release Date

    • 11-06-2003

    Before You Start


    Important Notes
    • This utility is only for the following Sony® Digital and Imaging products released during the first half of 2002:

      Cyber-shot® camera MiniDV camcorder Digital8® camcorder MICROMV™ camcorder
      DSC-P9
      DSC-P7
      DSC-P2
      DSC-P71
      DSC-P51
      DSC-P31      		 DCR-PC101/E
      DCR-TRV950/E
      DCR-TRV940/E
      DCR-TRV50/E
      DCR-TRV40/E
      DCR-TRV27/E
      DCR-TRV25/E
      DCR-TRV24E
      DCR-TRV18/E
      DCR-TRV16/E      		 DCR-TRV840
      DCR-TRV740/E
      DCR-TRV738E
      DCR-TRV341E
      DCR-TRV340/E
      DCR-TRV241E
      DCR-TRV240/E
      DCR-TRV239E
      DCR-TRV238E
      DCR-TRV140/E      		 DCR-IP55/E
      DCR-IP45/E
      Hi8™ camcorder
      CCD-TRV608
      Mavica® camera Video Walkman™
      MVC-FD200
      MVC-FD100      		 GV-D1000/E
    • During the installation of this update, be sure that you are logged in as the Administrator or as a user with Administrative rights.
    • To ensure that no other program interferes with the installation, save all work and close all other programs. The Taskbar should be clear of applications before proceeding.
    • It is highly recommended to print out these instructions as a reference during the installation process.

    Download & Install


    Download and Installation Instructions

    These instructions are broken into two sections based on whether or not the computer can successfully start and load the Windows operating system. Please follow the instructions in the section that best matches the computer's symptoms.

    Section I. Errors Appear But the Computer Will Load The Windows Operating System
    Section II. The Computer Stops or Freezes When Trying to Load The Windows Operating System
    Section I. Errors Appear But the Computer Will Load The Windows Operating System
    1. Download the USBUPDATE.EXE file to a temporary or download directory (please note this directory for reference).
    2. Go to the directory where the file was downloaded and double-click the USBUPDATE.EXE file to begin the installation.
    3. At the "Update finished successfully" message, click OK.
    4. Restart the computer. The update is complete once the computer has successfully restarted.
    Section II. The Computer Stops or Freezes When Trying to Load The Windows Operating System
    1. Download the USBUPDATE.EXE file to a floppy disk.
    2. Turn on the computer having the problem. The system will stop loading halfway and display error messages.
    3. After "svchost.exe - Application error" or any other messages that appear, simultaneously press and then release the CTRL, ALT, DELETE keyboard keys.
    4. At the "Windows Security" box, click the Task Manager button.
    5. At the "Windows Task Manager" window, click File and then click "New Task (Run...)."
    6. At the "Create New Task" box, click the Browse... button.
      NOTE: The update program is on the floppy disk, you will need to insert the disk into the computer floppy disk drive.
    7. At the "Browse" window, next to "Look in:," click the down arrow and select the drive designator for the floppy disk drive [EX: 3 � Floppy (A:)].
      NOTE: If the "Browse" window does not appear, it may be hidden underneath an error message box. Close all displayed error messages.
    8. Locate and click to highlight the USBUPDATE.EXE update program file, and then click OK.
    9. At the "Update finished successfully" message, click OK.
    10. Close the "Windows Task Manager" box and any error message dialog boxes that may still be open.
      NOTE: If the "Restore Active Desktop" option appears, please restore it accordingly.
    11. Restart the computer.
    The update is complete once the computer has successfully restarted.