Firmware Update

Download and Installation Instructions

1. Download the XR100_V122.zip file to a temporary or download directory (please note this directory for reference).
   Note: The file to download is the same for both the DPF-XR100 and the DPF-VR100. Use the XR100_V122.zip file to update the firmware of either digital photo frame.
2. Unzip the downloaded file:
   • Using Windows 7/Vista operating system:
     1. Right-click the XR100_V122.zip file.
     2. Click "Extract All".
     3. At the "Extract Compressed (Zipped) Folders" window, click "Extract".
     The XR100_V122 folder will be created on your computer desktop.
   • Using Windows XP operating system:
     1. Right-click the XR100_V122.zip file.
     2. Click "Extract All".
     3. At the "Welcome to the Compressed (zipped) Folders Extraction Wizard" window, click "Next".
     4. Click "Next".
     5. Click "Finish".
     The XR100_V122 folder will be created on your computer desktop.
   • Using Mac OS:

     Double-click the XR100_V122.zip file. The XR100_V122 folder will be created on your computer desktop.

   Note: The unzipped XR100_V122 folder contains the following update file:
   • DFD72V02.VUP
   The DFD72V02.VUP file is the same for both the DPF-XR100 and the DPF-VR100. Use the DFD72V02.VUP file to update the firmware of either digital photo frame.
3. Prepare the recording media:

   Prepare an initialized (formatted) memory card. For details about how to initialize (format) it, please see the Operating Instructions of your digital camera.

   Notes:
   • Please use a memory card that has been initialized (formatted) by your digital camera.
     Note: For Memory Stick media, you can use the Sony Memory Stick Formatter software (Windows operating systems only).
   • We do not recommend initializing (formatting) the memory card with a computer, as the digital photo frame may not recognize the memory card, depending on the initialization format.
   • If you have no choice but to use a memory card that has been initialized with a computer, test it by copying a JPEG image file to it and then see if it displays correctly on the digital photo frame.
   • IMPORTANT: The firmware update may fail if the memory card contains other files as well as the update file. You should therefore always use a memory card that has just been initialized (formatted).
4. Copy the update file to the memory card using one of the following methods:
   • If your computer has a card slot that is compatible with your recording media, or if you have a card reader that is compatible with your recording media:
     1. Insert the camera-formatted memory card into the card slot of your computer or card reader.
     2. Open the XR100_V122 folder on your computer desktop then drag and drop the update files and folders to the root folder of the memory card.
        IMPORTANT: Do not create a folder on the memory card. Drag and drop the update files and folders directly to the root folder of the memory card.
   • If your computer does not have a card slot that is compatible with your recording media:
     1. Insert a formatted memory card in your digital camera.
     2. Connect your digital camera to your computer.
     3. Open the XR100_V122 folder on your computer desktop then drag and drop the update files and folders to the root folder of the memory card.
        IMPORTANT: Do not create a folder on the memory card. Drag and drop the update files and folders directly to the root folder of the memory card.
     Note: See your digital camera's Operating Instructions for more details about how to connect your camera to a computer and how to copy to the memory card.
5. Update the firmware:
   
   1. Maker sure that the digital photo frame is powered off.
      Note: The power button is red when the power is off.
   2. Insert the memory card with the update files into the memory card slot on the digital photo frame.
      IMPORTANT: Make sure the digital photo frame and AC adaptor are placed in a stable and secure location and that the memory card is securely inserted into the digital photo frame. Loss of power or if the memory card comes out or is removed during the update process may cause the photo frame to malfunction.
   3. Press and hold the "View Mode" button and simultaneously press and release the "Power" button.
   4. Continue to press the "View Mode" button until the following message is displayed at the top right of the digital photo frame screen.
      
      
      
      Note: If the above display does not appear on the digital photo frame screen after three minutes, or if the display is distorted, remove the AC adaptor from the digital photo frame and then reconnect it. Check that the (power) button lights green, then power off the photo frame and start the update process again from "Update the firmware".
      Note: If the above display still does not appear on the screen, please call Sony Support at 877-899-SONY (877-899-7669). for further assistance.
   5. Press the arrow button to select "Update Firmware" and then press the "ENTER" button.
   6. Make sure the "Checking the update file" message is displayed on the LCD screen, and then press the "Enter" button.
      
   7. Make sure the following message with version information is displayed on the LCD screen, and then press the "Enter" button.
      
   8. 
      Note: If the above display does not appear on the digital photo frame screen after three minutes, or if the display is distorted, remove the AC adaptor from the digital photo frame and then reconnect it. Check that the (power) button lights green, then power off the photo frame and start the update process again from "Update the firmware".
      Note: If the above display still does not appear on the screen, please call Sony Support at 877-899-SONY (877-899-7669). for further assistance.
   9. The following message is displayed and the firmware update is written to the digital photo frame.
      Note: It takes about 3 or 4 minutes to write the firmware update.
      
      
      
      Error Notes:
      • If the "No update file found." error message is displayed, the update files are not on the memory card. Copy the update files to the memory card and repeat the Update the Firmware procedure.
      • If the "Update failed." error message is displayed, the memory card was removed or has come out during the update. Power off the digital photo frame and repeat the Update the Firmware procedure.
        Note: If the issue persists, try the following:
        • Repeat the above procedure several times.
        • Initialize (format) the memory card again and repeat the update process from the beginning.
        • Try to perform the update using a different memory card.
        • If the issue is still not resolved, please call Sony Support at 877-899-SONY (877-899-7669). for further assistance.
   10. When the completed message is displayed, power off the digital photo frame.
       
       
       
       
   11. Remove the memory card from the digital photo frame.
       Note: The first time you turn the power on after the update, the digital photo frame will take longer to start than usual.
6. If the images stored in the internal memory have been lost or damaged during the update process, restore them from the backup copy you made before performing the update.

Confirm the Successful Update (optional)

1. Power on the digital photo frame.
2. Press the "MENU" button.
3. Use the arrow buttons to select the "Settings" tab.
4. Use the arrow buttons to select "System Information" and then press the "ENTER" button.
5. Check the version number listed:
   
   
   
   If version 1.22 is listed the update was successful.
6. Press the "ENTER" button to close the version number display.
7. Press the "MENU" button.
8. Power off the digital photo frame.