IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

This information is for the following models:

  • BDP-BX57
  • BDP-S470
  • BDP-S570

About this download

Benefits and improvements

This utility upgrades the Blu-ray Disc™ player firmware to version M04.R.789 and provides the following benefits:

Improvements over firmware version M04.R.788:

  • Resolves SSL security issue

Benefits provided by previous upgrades and included in version M04.R.789:

  • Improves BD-ROM playability
  • Adds the ability to play 3D content using BRAVIA® Internet Video and the Qriocity™ IPTV service
    Note: The availability of services in each country may vary
  • Adds support for the 3D Experience content using BRAVIA Internet Video
    Note: The availability of services in each country may vary
  • Improves YouTube® connectivity
  • Adds the ability to play 1080/60p video files produced by Sony® cameras
  • Improves HDMI® connectivity
  • Resolves an uncommon issue where the Blu-ray Disc player connects to the Internet even when setting "Do not allow internet connection".
  • Resolves an uncommon issue where the xross media bar™ language may switch to English after the Blu-ray Disc player starts up.
  • Improves compatibility to enhance interactivity with some BD-ROMs
  • Adds support for 3D content
  • Adds support for DLNA® content
  • Improves router connectivity
  • Resolves an issue where video streamed over the Internet may be displayed at SD (Standard Definition) instead of HD (High Definition) even when using a high speed Internet connection (10 Mbps or more) and watching video that is provided in HD.
  • Enhanced Gracenote® Entertainment database browser features:
    Adds new features such Related Information Browse and Contents Search to improve your Blu-ray Disc™ movie database.
  • Enhanced photo slideshow:
    Adds new visual effects and music to add to your photos when they are displayed on a TV.
  • Improved Compatibility:
    Adds compatibility with DTS® Neo:6® to convert the audio into 5.1 or 6.1 channel format.

System Requirements

Operating Systems

  • Windows Vista®
  • Windows Vista® 64-bit
  • Windows® 10
  • Windows® 10 64-bit
  • Windows® 7
  • Windows® 7 64-bit
  • Windows® 8
  • Windows® 8 64-bit
  • Windows® 8.1
  • Windows® 8.1 64-bit

Download & Install

There are two different upgrade versions available. You will select your upgrade version based on the version currently installed. Please follow the instructions below to obtain the correct version for your player.

Note: If you use the incorrect version, you will not be able to install the upgrade.
  1. Power on the television and make sure it is tuned to the inputs to which the Blu-ray Disc player is connected.
  2. Power on the Blu-ray Disc player.
  3. If the player starts to play a disc, press the "STOP" button and wait until the xross media bar™ menu is displayed on the television before proceeding.
  4. Use the arrow keys on the remote control to select Setup - System Settings, and then press the ENTER button.
  5. Use the arrow keys to select Quick Start Mode and make sure that the Quick Start Mode is set to Off.
    Note: If the Quick Start Mode is set to On, change the setting to Off. Otherwise, the firmware upgrade may not succeed.
  6. Use the arrow keys to select System Information, and then press the ENTER button.
  7. The firmware version currently installed on the Blu-ray Disc player will be listed on the television screen.