System Software Update

How to Check if You Need the Update

Please follow the steps below to check your television's software version to determine if it needs this software update:

1. Power on the TV.
2. On the TV remote control, press the "HOME" button to open the TV Home Menu.
3. On the remote control, use the arrows to select the Settings icon .
4. Use the arrows to highlight the Product Support icon , and then press the EXECUTE Button on the remote control.
5. Use the arrows to highlight Contact Sony, and then press the EXECUTE Button on the remote control.
6. Check the Software Version displayed on the Contact Sony screen. If your software version is PKG1.510AAF or higher, your TV does not need this update.
   
   

Decide How to Get the Update

1. Download the Update - Click the "Download Now" icon on this page to download the update to your computer and then follow the instructions below to install the update on your TV.
   
   IMPORTANT: If you decide to download the update, a USB storage device, such as a Sony Micro Vault device or something similar, is required to perform the update. Sony is aware that not all USB storage devices are compatible with our TVs. If you are using a USB device for playback of photos, music, or videos on your TV, the same USB device type should work for the update. If the software update does not automatically begin when you connect the USB device to the TV, you may need to format your device to the FAT32 file system, or use a different device. View formatting instructions.
2. Network Download - If your TV is connected to the Internet, you can set it to automatically receive software updates with the following procedure.
   Note: The BRAVIA television is shipped from the factory with the Automatic Software Update function set to "On" as the default setting.
   1. On the TV remote control, press the "HOME" button to open the TV Home Menu.
   2. On the remote control, use the arrows to select the Settings icon .
   3. Use the arrows to highlight the Product Support icon , and then press the EXECUTE Button on the remote control.
   4. Use the arrows to highlight the Contact Sony icon , and then press the EXECUTE Button on the remote control.
   5. Use the arrows to highlight the Automatic Software Update icon , and then press the EXECUTE Button to select "On" for Automatic Software Update.

Download and Transfer the Update File to Your USB Storage Device

1. Download the sony_tvupdate_2012_1510_aaz_auth.zip file to a temporary or download directory (please note this directory for reference) on your computer.
2. Go to the directory where the file was downloaded and verify that the size of the sony_tvupdate_2012_1510_aaz_auth.zip file is 94,971,846 bytes.
   1. Right-click the sony_tvupdate_2012_1510_aaz_auth.zip file, and click "Properties".
   2. On the "sony_tvupdate_2012_1510_aaz_auth.zip Properties" screen, verify that the "Size:" listed is "90.5 MB (94,971,846 bytes)".
      Note: The "Size on disk:" listed may be different. That is normal.
   3. If the file size is different than the "94,971,846 bytes", please download the sony_tvupdate_2012_1510_aaz_auth.zip file again.
3. Extract the update file from the sony_tvupdate_2012_1510_aaz_auth.zip file.
   • For Microsoft® Windows Vista® or Windows® 7 operating system:
     1. Go to the directory where the file was downloaded and right-click the sony_tvupdate_2012_1510_aaz_auth.zip file, and then click "Extract All.
     2. At the "Extract Compressed (Zipped) Folders" window, click "Extract"
     3. A new folder will be created called "sony_dtv0FA20A03A0A3_00061301"
   • For Windows XP operating system:
     1. Go to the directory where the file was downloaded and right-click the sony_tvupdate_2012_1510_aaz_auth.zip file, and then click "Extract All.
     2. At the "Extraction Wizard" dialog box, click "Next".
     3. Click "Next".
     4. Click "Finish".
     5. A new folder will be created called "sony_dtv0FA20A03A0A3_00061301"
   • For Mac OS® X operating system:
     1. Go to the location where the file was downloaded and double-click the sony_tvupdate_2012_1510_aaz_auth.zip file.
     2. A new folder will be created called "sony_dtv0FA20A03A0A3_00061301"
4. Connect a compatible USB storage device to your computer. View formatting instructions.
5. Transfer the update folder to the USB storage device:
   • For Windows operating system: Go to the directory where the folder was created, right-click the sony_dtv0FA20A03A0A3_00061301 folder and, from the menu, click "Send To...", and then click the drive (EX: Removable Disk E:) that represents your USB device. The update folder will be copied onto your USB device.
   • For Mac OS X operating system: Drag and drop the sony_dtv0FA20A03A0A3_00061301 folder to the root folder of the USB device.
   Note: The update will not be performed if the folder structure, name of the folder, or name of the file inside the folder is modified.
6. Remove the USB device from your computer.
7. Please continue to the next section.

Update Verification (optional)

Updating the Software

The software update takes up to five minutes to complete. During the update process, the screen on your BRAVIA television will display progress information, or may be blank. This is normal. Please do not remove the USB storage device until the update is complete.

WARNING! Do not power off the TV or disconnect it from the AC power source during the upgrade process. Loss of power during the installation of the firmware upgrade may cause the TV to be unusable and require repair.

WARNING! Do not press any button, except as instructed, until the update is complete. Doing so may damage your TV and make it unusable and require service.

Unplug all USB devices from the two USB inputs on the TV before starting the firmware update.

1. Power on the TV.
2. Make sure no other USB devices are connected to the TV.
3. Make sure you are not watching 4K content (pictures or video).
   Note: If you perform this update while viewing 4K content, the TV will update automatically without the on-screen instructions.
4. Insert the USB storage device into either USB port located on the right rear of the TV.
   Note: The USB storage device can only be inserted into the USB port slot one way.
   
5. Once the USB storage device has been detected, a series of different messages will appear on the TV set. Please follow the on screen instructions.
   WARNING! Do not turn off the TV or disconnect it from the power supply during the update process. Doing so may damage your TV and make it unusable or require service.
6. During the update the POWER indicator will be green for 30 seconds, followed by the PIC OFF/TIMER indicator slowly flashing amber, and the STANDBY indicator is red. After several minutes, the TV will turn off and then turn back on to complete the update.
   
7. Please wait until a message appears indicating "The software update is complete."

8. CAUTION: During the firmware installation process, do not remove the USB device, turn off the TV, or disconnect the TV from the power supply.

9. Remove the USB device from the TV, and then click "OK" by pressing the EXECUTE Button on the remote control.
10. You may delete the update files from the USB device, or reformat the USB device.
    
    The update process is now complete.
11. 
    
    Note: If either message "An error occurred during the software update" or "Software cannot be updated using this USB device" is displayed on the TV screen, please proceed to the following procedure for a possible solution:
12. 1. Verify your USB device is in good working order and perform the "Download and Transfer" process again.
    2. Press the "POWER" button on the TV to power off the TV.
    3. Press the "POWER" button on the TV again to power on the TV.
    4. Perform the "Updating the Software" process again.
       Note: If the message "No newer version of the TV software was found" is displayed on the TV screen, your TV already has the newer firmware installed.

Please follow the steps below to verify that the software was successfully updated:

1. Power on the TV.
2. On the TV remote control, press the "HOME" button to open the TV Home Menu.
3. On the remote control, use the arrows to select the Settings icon .
4. Use the arrows to highlight the Product Support icon , and then press the EXECUTE Button on the remote control.
5. Use the arrows to highlight Contact Sony, and then press the EXECUTE Button on the remote control.
6. Check the Software Version displayed on the Contact Sony screen. If your software version is PKG1.510AAF, the update was successful.