Applicable Models

IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

This information is for the following models:

  • MAP-S1

About this download

Benefits and improvements

IMPORTANT: This update is available only by performing a Network Upgrade.

This utility upgrades the Multi Audio Player System to version NW2.11 and provides the following benefits:

Improvements over version NW2.09:

  • IMPORTANT: This firmware update must be performed in order to keep using the Spotify® music distribution service.

Benefits provided by previous updates and included in versions NW2.11:

  • Corrects an condition where DSDIFF content cannot be played.
  • Corrects an condition where the unit cannot play a file using DLNA.
  • Improves performance of selecting a music track or tuning in a radio station using the previous/next/TUNING+/- buttons.
  • Supports playback for 16 bit contents when connected via USB to the Xperia Z2.
  • Modify the issue which stops playback of special contents from the Music Unlimited service.
  • Resolves an issue where the system may become unstable when selecting a music track or tuning in a radio station.

System Requirements

Operating Systems

  • Mac OS® X
  • System Software
  • Windows Vista®
  • Windows Vista® 64-bit
  • Windows® 10 64-bit
  • Windows® 7
  • Windows® 7 64-bit
  • Windows® 8
  • Windows® 8 64-bit
  • Windows® 8.1
  • Windows® 8.1 64-bit

Before You Start

Before You Start

  • IMPORTANT: The firmware can only be upgraded by performing a Network Update.

  • Follow the update instructions carefully.
  • If you have not done so already, please check the current Software Version to determine if this firmware upgrade is needed for your Multi Audio Player System.
  • To perform the update, it is necessary to have the Multi Audio Player System correctly connected to an active Internet connection.
  • If a firmware update is available, the UPDATE icon lights up on the display of Multi Audio Player System.
  • WARNING!
    • Do not operate, power off, or disconnect the Multi Audio Player System from the AC power outlet until after the update is complete.
    • Failure to follow the instructions may interrupt the upgrade process and may cause the player to be unresponsive or to require repair.
  • Contact our Support team if you need assistance with the upgrade.

Check the Firmware Version of the Multi Audio Player System

  1. Turn on the Multi Audio Player System.
  2. On the Multi Audio Player System, press and hold the BACK button and the PUSH ENTER button until the version number appears on the front display.
    • If the version number is NW 2.11 or higher, you do not need this update.
    • If the version number is lower than NW 2.11, you should install this update.
  3. Turn the Tuning Tuning Next Dial dial clockwise twice to exit the check version display mode.

Download & Install

Network Update Installation Instructions

Note: The firmware upgrade process usually takes about 10 minutes, depending on system configuration and network connection.

  1. Turn on the Multi Audio Player System and wait for the UPDATE icon to display on the unit.Update Blinking
  2. On the remote control, press MENU, then press the up/down arrows to select Network Menu, and then press ENTER.
  3. When Update is displayed, press ENTER on the remote control.Update Appears
  4. When OK is displayed (blinking), press ENTER on the remote control.OK Blinking
  5. Please wait about 10 minutes until the download and update are completed.
  6. Note: The system will disply the status during the download and update process.Update Status

  7. The message COMPLETE is displayed when the upgrade is finished. Press the power button to turn off the Multi Audio Player System.
  8. Turn on the Multi Audio Player System.
  9. Check the current Software Version to confirm that the upgrade has successfully installed.
    • If the version number is NW 2.11 the update was successful.
    • If the version number is'nt NW 2.11, repeat the process to install the update again.

Contact our Support team if you need assistance with the upgrade.