Article ID : 00365093 / Last Modified : 08/20/2025Print

I can't wear the INZONE E9 headphones, or they fall out of my ears

    Check the following instructions for proper use of the headphones:

    • Check left and right indicators
      • Ensure you correctly identify the left and right sides of the headphones.
      • The left unit is marked with a tactile dot on the INZONE unique plug for easy identification.
    • Adjust the hanger for a secure fit
      If the hanger is difficult to place on the ear or doesn't sit securely, rotate the INZONE unique plug to bring the hanger closer to your face.

    • Choose the appropriate earbud tips

      • Experiment with different earbud tips to find the best fit for each ear.
      • The headphones come pre-fitted with M-size hybrid earbud tips at the time of purchase.

    For details on how to wear the headphones, refer to the Help Guide.