Article ID : 00007632 / Last Modified : 10/15/2020

My Blu-ray Disc player was shut down while performing an update

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    If your Blu-ray Disc™ player or the Blu-ray Disc home theater system was shut down while performing an update, turn it back on to automatically restart the update.

    Note: If your device uses a disc for the software update, keep the disc in the tray while performing the update.