The Netflix service is not working or the app is missing
Select the link that best describes the issue you're experiencing with your Netflix® service:
- The Netflix app is missing
- Netflix message: Netflix is no longer available on this device
- Unable to connect to Netflix
- I can't access videos through a proxy server
- Netflix stops and takes me back to the title description page
- The screen is blank and I'm unable to access the Netflix app
Note: Netflix announced that the app is no longer available as of December 1, 2019, on some 2009-2011 television models, and some 2009-2012 audio/visual models, due to technical limitations.
If your issue isn't found or resolved with the information provided, search the Netflix Help Center for information on the specific issue you're experiencing.