Article ID : 00073021 / Last Modified : 05/25/2022Print

Perform Software Update on 2014 or Newer Blu-ray Disc Players



    Applicable Products


    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Before You Start

    • It is necessary to have your Blu-ray Disc™ player correctly connected to a high-speed internet connection in order to use the Update via Internet method.
    • If you can't connect your Blu-ray Disc player to an active internet source, use the Update via USB Memory method.
    • Connect the Blu-ray Disc player directly to a compatible TV to use the on-screen menu.
    • Use the arrows keys on your remote control to navigate the menu of the Blu-ray Disc player.

      Arrow keys on the remote control

    WARNING! While the update is in progress, don't turn on or off the Blu-ray Disc player, or operate the Blu-ray Disc player or TV. Wait for the software update to complete.

    How to Install and Perform Software Update

    1. On your remote control, press the HOME button.
    2. Use the arrow keys on your remote control to select Setup.
    3. Select Software Update.

      Software Update

    4. Select the software update method you want to use.
      • Update via Internet method is recommended when the Blu-ray Disc player is connected to the internet.
      • Update via USB Memory method is used when an internet connection is not available.


  • Once the update is complete, the Blu-ray Disc player automatically powers off. Press the Power button to power on the unit.
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