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The touch screen cursor is moving erratically or skipping, or generating ghost touches.Follow these steps to troubleshoot and resolve this issue. IMPORTANT: Make sure the computer battery is charge to 30% or higher before attempting to use this procedure. Remove all connected devices from the computer
File will not download from the Support site when using the Chrome BrowserSome files may not download from the Support web site when using the latest version of the Chrome™ browser. We are working on a resolution but in the meantime, please use a different browser such as Firefox®, Safari®
End of support notification for products using the Windows 7 operating systemOriginally Posted: 10/16/2019 Dear valued Customers, Microsoft® Corporation has announced that they will end their support of the Windows® 7 operating system on January 14, 2020, at which point, security updates
Where can I find information about the End User License Agreement (EULA) for my Sony product?To find the End User License Agreement (EULA) for your Sony device, start by checking the device settings. Most Sony products—including TVs, cameras, audio systems, and gaming consoles—include legal terms in the
Important message for customers updating from Windows 8 to Windows 81Dear Sony® VAIO® Customers, Microsoft has released Windows® 8.1, a free update to Windows 8. If you're running Windows 8, we encourage you to update. However, to avoid potential complications running Windows 8.1
Transfer pictures from a digital camera to a computer with a USB connectionBefore you start Make sure the camera supports USB connectivity and the operating system is installed on your computer. The recording media must be removed to transfer images from the internal memory. Transferring
How to adjust the touch pad sensitivity.Follow these steps to adjust the touch pad sensitivity. IMPORTANT: Before beginning this procedure, download and install all driver, system and application updates available for your computer. Press the Windows
Wi-Fi WPA2 VulnerabilityDear valued Sony® VAIO® customer, Multiple vulnerabilities have been found in the Wi-Fi Protected Access 2 (WPA2) wireless LAN communication protocol. Among other effects, these vulnerabilities may allow attackers
Notice about the end of the upgrade program for Sony VAIO computers- Lien externe / Français (French Version) Dear Valued Customers, Microsoft® Corporation has announced that support for the Windows® 8.1 operating system will end on January 10, 2023. Accordingly, Sony will stop
End of support notification for products using the Windows 10 operating systemDear valued Customers, Microsoft Corporation has announced that they will end their support of the Windows 10 operating system on October 14, 2025, at which point, security updates, fixes and technical support will

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