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    Computer will not boot or startup
    How to purchase recovery discs for your computer.
    The notebook keyboard is not working properly.
    Troubleshoot a Wireless LAN Connection Issue on a VAIO PC
    How to access the computer BIOS, and if necessary reset the BIOS to the default settings.
    How to find or bypass a forgotten login password.
    What is DLNA technology?

    Questions & Answers: 900

    • File will not download from the Support site when using the Chrome BrowserSome files may not download from the Support web site when using the latest version of the Chrome™ browser.  We are working on a resolution but in the meantime, please use a different browser such as Firefox®, Safari®
    • What is Intel Anti-Theft Technology?What is Intel® Anti-Theft Technology, and how does it relate to Sony®? Intel Anti-Theft is a hardware based security feature that is built into select Sony VAIO computers. Please refer to the Intel Anti-Theft Service
    • Video: How to Perform System Recovery Outside Windows on a Sony VAIO PC with Windows 8
    • Video: How to Perform a System Recovery Within Windows 8 Using a Sony VAIO PC
    • Video: How to Add Languages In Windows® 8 Using A Sony VAIO® PC
    • Video: How to Find and Download Free or Purchase Apps from Windows Store on a Sony VAIO PC with Win 8
    • Video: How to Connect to the Internet Using Wi-Fi® on Your Sony VAIO® PC with Windows® 8
    • Video: How to Use the Internet Explorer 10 App on a Sony VAIO® PC with Windows® 8
    • Video: How to Add a Microsoft Account Using a Sony VAIO PC with Windows 8
    • Video: How to Setup Multiple Monitors Using a Sony VAIO® PC with Windows® 8

    Product Alerts

    • End of support notification for products using the Windows 8.1 operating system
    • Notice about the end of the upgrade program for Sony VAIO computers
    • Windows 11 upgrade support policy for Sony manufactured VAIO computers
    • Notice of cancellation of Windows 7 drivers and software downloads
    • AACS Key Distribution for WinDVD BD Ending
    • IMPORTANT ANNOUNCEMENT: VAIO Care Premium Tools Service Ending September 2020
    • Security Update for VAIO Update Program
    • End of support notification for products using the Windows XP operating system
    • Wi-Fi WPA2 Vulnerability
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