Questions & Answers: 886
- File will not download from the Support site when using the Chrome BrowserSome files may not download from the Support web site when using the latest version of the Chrome™ browser. We are working on a resolution but in the meantime, please use a different browser such as Firefox®, Safari®
- Transfer pictures from a digital camera to a computer with a USB connectionBefore you start Make sure the camera supports USB connectivity and the operating system is installed on your computer. The recording media must be removed to transfer images from the internal memory. Transferring
- How to wirelessly pair the keyboard with the computer.Follow these steps to wirelessly pair the detachable keyboard with the Tap 11 (SVT1121) computer. IMPORTANT: This procedure must be performed while logged in as Administrator or to an account with Administrator
- The keyboard or touchpad are not working.Follow these steps to troubleshoot why the keyboard or touchpad are not working. Verify that the keyboard battery is fully charged. If just the touchpad is not working, verify the power switch is in the ON (middle)
- A hardware error message appears in the VAIO Remote Control App after upgrading to the Windows 8.1 operating system.There are two updates that need to be applied to resolve this issue. Download and install the Sony IR Remote Control Update (Version 220.127.116.1110). Check the Windows Store app for updates to the VAIO Remote Control
- How to adjust the touch pad sensitivity.Follow these steps to adjust the touch pad sensitivity. IMPORTANT: Before beginning this procedure, download and install all driver, system and application updates available for your computer. Press the Windows
- Numbers are displayed instead of letters or alpha characters when typing on the keyboard.When typing on the notebook computer keyboard, if numbers are being displayed instead of letters, the numeric keypad feature is activated. For example, if you try to type My keyboard is not working but it ends up
- Important Notification of Battery Pack VGP-BPS26 in VAIO Personal ComputerCheck the Important Notification Web Page for information.
- [VIDEO] The Support by Sony mobile appThis video tutorial demonstrates the setup of the Support by Sony® mobile app. 3151-o4OhiY
- The computer keyboard not working properlyThe procedure to troubleshoot why the keyboard is not working properly varies depending on whether it is a notebook or desktop computer. Follow troubleshooting steps for notebook computers.