How to backup and restore the Windows Mail message database, if it has been corrupted.
WARNING: There is a risk of data loss. If the Windows Mail® message database is fully corrupted, you may not be able to restore the messages.
- Configure the operating system to show hidden files and folder .
- Click on the Start button, and then click Computer.
- In the Computer window, double-click to open Local Disk (C:).
- In the Local Disk (C:) window, double-click to open the Users folder.
- In the Users window, double-click to open the [your user name here] folder.
- In the [your user name here] window, double-click to open the AppData folder.
- In the AppData window, double-click to open the Local folder.
- In the Local window, double-click to open the Microsoft folder.
- In the Microsoft window, click to select the Windows Mail folder.
- On the tool bar, click the Organize button and then click Cut.
- On the left pane, click to select Documents.
- On the tool bar, click the Organize button, and then click Paste.
- Open Windows Mail.
NOTE: The Windows Mail folder will be recreated automatically.
- In the Windows Mail window, on the menu bar, click File and then click Import.
- In the Import menu, click Messages
- In the Windows Mail Import window, click to select Microsoft Windows Mail 7, and then click the Next button.
- Click the Browse button.
- In the Select the location of the e-mail messages that you want to import window, on the left pane, click Documents.
- In the Documents folder, click to select the Windows Mail folder.
- Click the Select Folder button.
- In the Windows Mail Import folder, click the Next button.
- Click to select All folders, and then click the Next button.
- Click the Finish button.
NOTE: In Windows Mail, a folder called Imported Folders will contain the imported e-mails.