Article ID : 00031890 / Last Modified : 07/23/2019Print

VAIO notebook computer battery troubleshooting guideline.

    Contained in this solution are a battery troubleshooting guidelines, troubleshooting steps for error message, recommendations on how to help maximize the battery life and other important information regarding the battery.

    These information represent a guideline for all battery related issues.


    • Only genuine Sony batteries are supported for use in Sony VAIO® computers. Sony does not support third-party batteries.
    • The advertised battery life specifications are estimated times only and will vary depending on usage.
    • Extended life batteries for some models may be available for purchase online through the Parts & Accessories Sales web site.