Sony provides a way to create Recovery Media on most computers. Instructions can be found in your product manual. Manuals, Specifications and Warranty information for your Sony product is available online. Sony Electronics is no longer permitted to sell system recovery media for VAIO PCs that shipped with operating systems released prior to Windows 7. If your computer shipped with any operating system released prior to the Windows 7 operating system, send your Sony computer into a Sony facility so that they can provide repair and recovery options.