Article ID : 00136688 / Last Modified : 09/23/2021Print

What Is Sony Imaging PRO Support and how can I contact Them?

    Sony Imaging PRO Support is a Premium Care Program for Professional Photographers. PRO Support members receive superior support to meet their professional needs to make sure their Digital Imaging products are always ready.

    • To apply for a membership, refer to the Sony Imaging PRO Support Website.
    • All applications will be reviewed within 24 - 48 hours.
    • For answers to questions not found on the website or a status update on an application, send an email to

    IMPORTANT: Qualifying applicants must meet all of the following requirements:

    • Own a minimum of two Sony Alpha Full-Frame interchangeable lens Cameras and a minimum of three Sony ZEISS® and/or G Series lenses.
    • Be an active professional photographer (self-employed or an employee of a professional imaging business/organization).
    • Provide professional work samples - either tear sheets or a business URL with galleries.
    • Provide Membership Fee Payment.
    • Received an invitation from Sony Electronics to join the program.
    • Reviewed and agreed to the Terms & Conditions.