If the VAIO Care Premium Tools are not working correctly, or if the tools have been uninstalled and you want to reinstall them, follow these steps:
- Uninstall the VAIO Care application using the Application Manager for VAIO software.
- Download and install the VAIO Care application from the eSupport website. Downloads are posted on your model support page.
- Re-activate the VAIO Care Premium Tools:
- Click the Start button, click All Programs, and then click VAIO Care.
- In the VAIO Care window, click Advanced Tools.
- In the Advanced Tools screen, click Premium Tools.
- In the VAIO Care Premium Tools window, enter the activation code you received in the email and click the Activate button.
IMPORTANT: If you are unable to enter the activation code, or have lost or discarded the email containing the activation code, please contact Avangate Technologies directly for further assistance.
- Avangate Technologies Email Support: firstname.lastname@example.org
- Avangate Technologies Telephone Support:
- US/Canada: 888-247-1614
- Other Countries/International: +31 88 0000008