Article ID : 00228608 / Last Modified : 07/23/2020

Clean the plugs on both ends of the audio cable and then reconnect it to your speaker and playback device

    Clean the cable plugs using a soft dry cloth

    Is the issue resolved?

    • Yes, the issue is resolved.
      • The issue was due to a poor connection which can occur if the plugs are dirty.
      • Make sure to clean the plug regularly.
    • No, the issue isn't resolved.

     

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