Article ID : 00228649 / Last Modified : 04/06/2020

Wireless Speaker troubleshooting guide

    Click on a topic or image to view the troubleshooting steps:


    Power iconCan't charge icon
    No powerCan't charge
    Bluetooth pairing iconNo sound icon
    Can't perform Bluetooth® pairingNo sound
    Sound skips or noise occurs
    Sound skips / Noise occurs


    If your questions aren't covered in this guide, type in your query in the search bar found on our Support Website.