Article ID : 00072041 / Last Modified : 07/23/2019

Error: There is no update file.

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    To avoid getting the error message when doing a software update, make sure that the update folder is labeled as UPDATE (in all caps) and that all the files listed below are included inside it.

    • MSBXX-FW.BIN
    • MSBXX-FW.ID
    • MSBXX-FW_MB.BIN
    • MSBXX-FW_MB.ID

    After confirming that all the files are included in the UPDATE folder, you can then download and transfer the files to your USB storage device.