Sony SupportBlu-ray Home Theater Systems

BDV-E500W

Blu-ray Disc™ Player Home Theater System / Included components may vary by country or region of purchase: SS-WSB91, SS-TSB92, SS-CTB91, HCD-E500W, RM-ADP034, SS-TSB91

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End of support notification for products using the Windows 7 operating systemOriginally Posted: 10/16/2019 Dear valued Customers, Microsoft® Corporation has announced that they will end their support of the Windows® 7 operating system on January 14, 2020, at which point, security updates
What type of USB device can be used with the Blu-ray Disc player?WARNING: There is a risk of data loss. Do not insert an external memory device that contains other types of existing files. Data corruption may occur. IMPORTANT: Not all Blu-ray Disc® players or Home Theater systems
S-AIR® wireless systems and accessories compatibility chartModel Number Supplied S-Air Accessories Optional S-Air Accessories Additional Comments AIR-SA10 Wireless Receiver/Speaker System for remote rooms EZW-RT10 Transceiver N/A N/A AIR-SA15R Wireless Receiver/Speaker
What audio and video codecs are supported on Blu-ray Disc media?The following audio and video codecs are supported on Blu-ray Disc® media. IMPORTANT: While the audio and video codecs listed here are the playback codecs supported by Blu-ray Disc players and recorders, it is up
The display bar keeps showing up on the screenThe home theater system automatically displays information, such as titles, picture modes, and audio signals, when the Auto Display setting is set to On. To remove the information from the screen until the next
What is S-AIR™ wireless technology?The Sony® Audio Interactive Radio Frequency (S-AIR) is a wireless digital audio transmission signal that plays surround sound using a radio frequency that can be placed anywhere that is convenient within the maximum
Can the Blu-ray Disc player play back 3D discs?This model of Blu-ray® Disc player is not designed to recognize or play a disc that was designed for 3D viewing. NOTE: If model-specific information is needed regarding the types of discs that the Blu-ray Disc player
What is the maximum communication distance for the S-AIR™ wireless products?The maximum communication range is approximately 150 feet (46 meters). However, the distance may be shortened if there are interfering items, such as metallic substances, walls, or other equipment using the 2.4GHz
What does the flashing red or green indicators mean on the S-AIR® wireless system?The POWER / ONLINE indicator reflects the status of the sound transmission between the main unit and the sub unit (surround amplifier or audio receiver). The following table reflects the POWER / ONLINE indicator
How to troubleshoot when the pairing for the S-AIR wireless system fails.When the S-AIR® sound transmission is not established, the indicator of the S-AIR sub unit does one of the following: Turns off. Flashes. Turns red. Follow these steps to resolve this issue. IMPORTANT: If model-specific

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BDV-E500W

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