Check the speaker output settings of your TV
Make sure your TV audio output is set to an external speaker setting such as Audio System.
- If the TV audio output is set to TV Speaker, there's no output to your soundbar.
- Refer to the TV manual for model-specific information.
Manuals are posted on your model support page.
Can you hear sound from your Soundbar?
- Yes, my soundbar produces sound.
- Your TV audio output settings were incorrect.
- No, my soundbar doesn't produce sound.