Follow these steps to troubleshoot the issue:
- On the remote control, press the + (Plus) button of the SW (subwoofer volume) to turn up the subwoofer volume.
Note: The button name (subwoofer volume, BASS, etc.) varies depending on the model.
- If Night mode is set to ON, set it to OFF.
Note: For details regarding Night mode, refer to the product manuals .
- Play the test tone or built-in demo music to verify if any sound is coming out of the subwoofer.