Article ID : 00267705 / Last Modified : 09/24/2021

The Soundbar doesn't make a Bluetooth connection with the TV when it is turned on or the input is switched

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Follow these steps.

    • On the Soundbar remote control, press the TV button to check the status on the front panel display.
      • When TV(BT) or PAIRING appears in the front panel: perform the pairing process on the TV.
      • When TV appears in the front panel: perform the pairing process on the Soundbar again. The steps will vary depending on your Soundbar model. Follow the steps according to your model.
        • HT-A9
          1. Using the TV remote control, turn on the TV.
          2. On the Soundbar remote control, press the (power) button to turn it on.
          3. On the Soundbar remote control, press the TV, AUDIO, and BLUETOOTH in sequence.
          4. After PAIRING appears in the front panel display, perform the pairing procedure on the TV. Refer to your TV for details.
            Note: If TV appears in the front panel display, perform the procedure again from the beginning.
        • HT-A5000/HT-A7000
          1. Using the TV remote control, turn on the TV.
          2. On the Soundbar remote control, press the (power) button to turn on the Soundbar.
          3. On the bar speaker, press and hold the BLUETOOTH button, and on the Soundbar remote control, press the TV button simultaneously for 5 seconds.
            Note: Make sure that TV(BT) ON appears in the front panel display.
          4. After the BLUETOOTH indicator on the bar speaker flashes quickly in blue and PAIRING appears in the front, perform a pairing procedure on the TV. Refer to your TV for details.
            Note: If TV(BT) OFF appears in the front panel display, perform the procedure again from the beginning.