Sony SupportSRS-XB402G

Article ID : 00006996 / Last Modified : 04/20/2023Print

How to pair (connect) my Bluetooth wireless headphones with another device

    Follow these steps to pair your device with the headphones:

    Step 1. Enable pairing mode on the headphones

    Follow this procedure for a headband or in-ear headphones. For more details, refer to the Help Guide. Manuals are posted on your model support page.
    Note: For Truly Wireless headphones, refer to the model-specific Help Guide.

    When you pair the headphones with a device for the first time or after initializing, the headphones automatically enter the pairing mode when you remove them from the charging case. If you put on the headphones, you will hear a notification sound and the voice guidance saying Bluetooth® pairing from the left unit.

    To pair the headphones with a second device:

    1. Press and hold the Power button for at least seven seconds.
      The power button is on the bottom of the left earcup
      The power button is on the inside of the left neckband towards the end
    2. The indicator flashes and you will hear the voice guidance saying Bluetooth pairing.
      The indicator is on the bottom of the left earcup
      The indicator is on the inside of the left neckband towards the end

    Note: If the pairing isn't finished within five minutes, pairing mode is canceled. If this happens, place the headphones into the charging case again and start the operation from the beginning.

    Step 2. Pair your headphones with a device

    Select your source device from the following list to confirm the pairing procedure:

    Note: Not all Android TVs support the use of Bluetooth headphones or speakers. Verify your TV supports Bluetooth using the Can I use Bluetooth headphones, speakers, and soundbars with my Android TV or Google TV? article.

    If the issue still occurs

    Refer to the Troubleshooting Bluetooth pairing issues article for additional troubleshooting.