If you've entered your access code for the Amazon Music Unlimited trial but can't access your account, refer to the Your Amazon Music Settings website to verify your eligibility:
- If your account shows the "Your Unlimited free trial has ended" message:
- This indicates that you have previously opened an Amazon Music Unlimited trial subscription in the past and are not eligible under that account.
- If your account shows the message:
- Then refer to this article as it indicates an issue with the Amazon website.
Amazon, Amazon Music Unlimited, and all related marks are trademarks of Amazon.com, Inc. or its affiliates.
Product Repair
Repair information and service assistance
Community
Here you can ask questions and connect with other Sony users
Parts & Accessories
Product information and sales assistance
Register a Product
Keep track of all your products in one location
Contact Support
Product support & customer relations
Support by Sony (Mobile App)
Get Support Content on the Go!
