Select a topic below for troubleshooting and assistance with picture and screen settings:
No Picture, Power or
LED Light Blinks/Flashes
Lines on Screen
Color and Distortion
No picture, power or LED light blinks/flashes articles
- My Android TV screen turns black when pressing certain buttons on the remote while using the Netflix app
- My TV has no picture, no power, or the LED light blinks/flashes red
- No picture on my TV when using an HDMI connection
- My Android TV displays a black screen after a software update
- Unable to display a picture from a computer that is connected to the HDMI input of the TV
- My TV doesn't have a picture or displays a NO SIGNAL message
Lines on screen articles
Color and distortion articles
- My TV has lines on the screen, blurred picture, double images, or odd colors
- My Android TV screen appears darker after switching HDMI inputs
- How can I test the picture and sound quality of my TV?
- The brightness of the backlight changes after performing a software update on the Android TV.
- Adjust the Backlight level, light sensor or power saving settings (LCD TVs only)
- Reduce image retention or non-uniformity on your OLED TV screen
HDR
Screen Care
HDR articles
Screen care articles
Product Repair
Repair information and service assistance
Community
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Product information and sales assistance
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Contact Support
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