IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
As with many devices, regularly restarting your TV will help you avoid minor issues. Restarting the TV can clear up leftover data from uninstalled apps, restart crashed applications, clear memory, and doesn't erase customer settings. A factory data reset clears out all customer settings and sets the TV to factory specifications. A forced factory data reset is the last option available, is used when the remote can't access the TV, and also clears all customer settings.
Review this video for the three different ways you can restart/reset your Sony Android TV.
Note: Some steps may be different for your TV, so refer to your Help Guide. For additional details, refer to this article.