Article ID : 00091840 / Last Modified : 10/18/2021

Disable or Exit Demo Mode

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Your TV type determines the steps to disable or exit Demo Mode.

    Android TV™ and Google TV™ models

    • Go to the Settings screen
      • For models released in 2019 or later: Press the (Quick Settings) button → select Settings.
      • Other models: Press the HOME button → select the Settings icon.
    • The next steps may vary depending on your TV menu options.
      • Select SystemRetail mode settingsSet Demo mode and Picture reset mode to Off.
      • Select Device PreferencesRetail mode settings → set Demo mode and Picture reset mode to Off.
      • Select Retail mode settings → set Demo mode and Picture reset mode to Off.

    Other TV Models

    1. On the remote control, press the HOME button.
    2. In the top-right corner of the screen, select Settings.
    3. Under Settings, select Preferences or System Settings.
      • If your TV displays Preferences, select it, then proceed to step 5.

    4. Under System Settings select General Set-up.
    5. Select Shop Front Display Setting.
    6. Set Demo Mode and Picture Reset Mode to Off.