IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
Before you start
- Verify that your mobile device and TV both support Screen mirroring.
- Screen mirroring is not a feature of Apple® devices. Use Wi-Fi Direct® or Apple AirPlay® features, depending on the TV model.
- If you have an Android TV™ and home network, you may be able to use the Chromecast™ built-in (Google Cast™) feature as an alternative to Screen mirroring.
Check to validate Screen mirroring works after each step.
- Make sure the TV is on the screen mirroring input.
- Enable the screen mirroring setting on your mobile device.
- Reboot your mobile device.
- Perform a power reset on the TV.
- Start pairing the mobile device to the TV.
- Set the Bluetooth® settings of the Android TV to Off.
- Both the 2.4 GHz and 5 GHz frequency band available on most wireless routers are prone to channel interference. Ask your internet service provider to help you set your router to a non-overlapping channel.
- If your wireless router supports both 2.4 GHz and 5 GHz frequency band, setting the frequency band to 2.4GHz may resolve the issue.
- Other mobile devices simultaneously connected to your wireless router may affect the screen mirroring function. Disconnect other mobile devices from the router.