After a software update, some apps such as Prime Video™, Netflix® , and YouTube™ streaming services may not respond while others operate normally on your Android TV™. This occurs because the TV clock settings are not correct. To resolve the issue, set the TV clock to the correct network time.
- On the supplied remote control, press the HOME button.
- Select Settings.
- Under the System Preferences category, select Date & time.
- Select Automatic date & time.
- Select Use network-supplied time or On.