Article ID : 00120009 / Last Modified : 12/04/2019

Android TV: Find the Model name, Serial number, and Software version of your TV

    You can find for the model name, serial number, and software version of your Android TV™ in the following:

    On the original packaging

    Model Name and Serial on the box

    • Included in the box is a User Manual where you can also find the Model number.

    On the product stickers

    You can normally find these stickers at the back of the TV, or engraved on the TV front panel.

    Note: The model and serial numbers are different.

    Model and SN on the TV stickers

    1. Model number
    2. Serial number

    TV's system information

    1. On the supplied remote, press the HOME button.
    2. Proceed according to your TV menu options:
      • Select AppsHelp.
      • Under Settings category, select Help.
    3. Under Troubleshooting and system information category, select System information.
      System information screen

    A separate article is available if you want to know where to locate the model and serial number on your LCD TV.