Article ID : 00163640 / Last Modified : 04/02/2020

The remote control battery life is short or drains quickly

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Frequent use of the remote control may shorten the battery life, especially when performing the following operations:

    • Operation on the HOME screen and/or Apps.
    • Using the touchpad.
    • Set-top box operations
    • Using the microphone or voice recognition feature.
    • Backlight feature (For RMF-TX611 remote controllers only).
      Note: You can disable the Backlight feature by simultaneously pressing the Volume (-) and HOME buttons of the remote control for two seconds. The Microphone LED will blink twice when you do this.

    Note:

    • Depending on your model, the buttons and feature referenced above may not be available with your remote.
    • Some models are supplied with manganese batteries. For longer battery life, alkaline batteries are recommended. (Rechargeable batteries are not supported.)
    • When the batteries are running low, buttons or cursors may not respond properly. If this happens, replace the batteries.

    Checking the remaining battery life

    The Battery indication is available on TVs with Android™ 6.0 Marshmallow or later. You can check the remaining battery level of the remote control on the TV screen by following the steps below. If the battery level is low, we recommend replacing the batteries.

    1. On the supplied remote control, press the HOME button.
    2. Select Settings.
    3. This step will depend on your TV menu options:
      • Select Remotes & AccessoriesBluetooth settings
      • Select Bluetooth settings
      • Select Bluetooth settingsDevice list
    4. Select your remote control. (For example: SONY TV RC MIC 001)
      • The remaining battery life displays under Unpair.

    Note: The buttons or cursors may not respond properly if the batteries are running low. Replace the batteries for better performance.

    About the Battery indication

    • The Battery indication is available only with a Bluetooth® remote control such as touchpad and voice recognition remotes.
    • The Battery indication is a general guide, not a precise value, and may differ each time you check.
    • Depending on the remote control, it may take approximately ten seconds for the TV to display the estimated value. If it displays 100% with batteries that aren't new, wait a while longer for the actual value to display.
    • Depending on the batteries, the value at which the remote control does not work will vary.
      • For example:The remote control may not work with a remaining battery level of 50% for some batteries, or 40% for other batteries.
    • This function can't be used when the remote control doesn't work.