How to use the YouTube app and troubleshoot problems
This article provides information on accessing the YouTube™ app, use of some features, and troubleshooting issues that may occur when using the app.
Features, functions, and setup
- Find videos to watch
- Watch YouTube on your TV (newer models)
- Turn on captions
- Watch 4K movies on the YouTube app of the Android TV™
Service notice
Troubleshooting
- The app starts automatically after turning on my Android TV
- Error: Feature not Available or Service Cannot be Accessed at this Time appears when trying to access an internet video app
- The YouTube app doesn't launch, freezes, or an error message appears
Additional troubleshooting and other information is available from the YouTube Help page.
Repair information and service assistance
Product support & customer relations
Keep track of all your products in one location
Product information and sales assistance
A place where you can find solutions and ask questions
