Article ID : 00114593 / Last Modified : 01/20/2023Print

How do I restart or power reset my Android TV or Google TV?

    IMPORTANT: This article is for Android TV™ and Google TV™ models only. If your TV is not an Android TV or Google TV, refer to this article to perform a power reset.

    You can use the TV remote control or TV menu to perform a restart or unplug the TV power cord and plug it back in to perform a power reset.

    The restart and power reset sequences are an important part of TV troubleshooting as your TV runs the Android™ OS, which is also used in many smartphones and tablets. As with these devices, a restart or power reset  of your Android TV is an effective method to resolve issues including (but not limited to):

    • The picture doesn't appear
    • Only the sound is output
    • The remote control doesn't work
    • An app is slow, buffering, or not loading

    Before you start

    • Make sure the TV is turned on.
    • Remove any external USB storage devices from the TV.

    Restart or Power reset your TV

    Restart

    Select the method depending on your TV.

    • Restart the TV with the supplied remote control:
      • Press and hold the POWER button until Power off appears on the screen
      • Press and hold the POWER button until a menu appears → select Restart
    • Restart using the menu. On the remote:
      • Press (Quick Settings)SettingsSystemRestartRestart
      • Press HOMESettingsAboutRestartRestart
      • Press HOMESettingsDevice PreferencesAboutRestartRestart
    • Note: When restarting with the remote or menu, the TV will automatically power off and back on after a short time.

    Power Reset

    Note: Skip this step if your TV power cord is inaccessible.

    • Unplug the TV power cord from the wall outlet, wait two minutes, then plug the power cord back in.