Article ID : 00245961 / Last Modified : 06/10/2020

Check the following

    The Electronic Program Guide (EPG) gives you an overview of the TV shows that are scheduled in a TV channel. Sometimes the EPG can have the following issues:

    • The TV programs list cannot be displayed
    • Blocked EPG list
    • Certain EPG services are missing

    What to look for

    1. It may sometimes take several minutes for the EPG to load. Wait a few more minutes, and then check again.
    2. Check with your service provider for permanent or new limitations to the EPG service.

    Is the problem solved?

    No, take me to the next step

     

     

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