Article ID : 00245801 / Last Modified : 05/12/2021

Make sure Headphone/Audio Out is set to Headphone

    For Android TV™ models

    1. Connect the headphones to the headphone jack on your TV.
    2. Press the HOME button.
    3. Select Settings.
    4. Select Sound.
    5. Select Headphone/Audio Out.
    6. Choose Headphone and press OK.

    For other TV models

    1. Connect the headphones to the headphone jack on your TV
    2. Press the HOME button.
    3. Select Settings.
    4. Select Preferences.
    5. Select Setup.
    6. Select AV Setup.
    7. Select Headphone/Audio Out.
    8. Choose Headphone and press OK.

    Is the problem resolved?

    No, take me to the next step.

     

     

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