Article ID : 00127296 / Last Modified : 08/22/2023Print

Videos on my USB device don't display on the video or media player app of my Android TV or Google TV

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    This may occur when connecting a USB storage device containing videos to your Android TV™ or Google TV™ and using the TV's Video or Media Player apps. Depending on the model, the following messages may appear:

    • No items
    • Videos stored on your USB mass storage will appear here

    Allow the TV a little extra time to recognize and load your videos. The loading time depends on the TV model and the number of videos stored on your USB device.

    Note: Depending on the model, the screen may be updated repeatedly until all the content is loaded.