Some apps such as Prime Video, Netflix, and YouTube do not work on my Android TV after a software update
After a software update, some apps such as Prime Video™, Netflix® , and YouTube™ streaming services may not respond while others operate normally on your Android TV™. This occurs because the TV clock settings are not correct. To resolve the issue, set the TV clock to the correct network time.
- On the supplied remote control, press the HOME button.
- Select
Settings.
- Under the System Preferences category, select Date & time.
- Select Automatic date & time.
- Select Use network-supplied time or On.
Note: In some cases your TV may be connected to the internet, but shows no connectivity. Setting the clock to the network time may correct this issue.
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