Article ID : 00115389 / Last Modified : 08/11/2021

After plugging in the power cord, my TV doesn't turn on or takes a while to turn on

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    The TV needs a couple of minutes to initialize after the TV power cord is plugged in. The power buttons on the TV and the remote won't work during this short period of time, and the LED or illumination LED won't light up right away. This is normal operation.

    Note: The LED won't light up at all if the Operational Response or Illumination LED settings is set to Off.

    Follow the steps below if your TV has options to change the Operational Response or Illumination LED settings.

    1. Go to the Settings screen on the TV
      • Using the Quick Settings button (For models released in 2019 or later)
        1. Press the Quick Settings button on the remote control.
        2. Select Settings.
      • Using the HOME button
        1. Press the HOME button on the remote control.
        2. Select Settings.
    2. The next steps depend on the menu options of your TV:
      • Select SystemLED indicatorOperational Response.
      • Select Device PreferencesLED indicatorOperational Response.
      • Select Device PreferencesLED indicatorIllumination LED.
        Note: If LED indicator is not shown, select Illumination LED.
      • Select LED IndicatorIllumination LED.
        Note: If LED indicator is not shown, select Illumination LED.
      • Select Illumination LED.
    3. Make sure the LED setting is not set to off.