Article ID : 00123184 / Last Modified : 12/13/2019

My Android TV screen turns black when pressing certain buttons on the remote while using the Netflix app.

    This is normal operation. A black screen may appear while using the Netflix® app before selected menu items are displayed after pressing the following buttons on the supplied Android™ TV remote:

    • ACTION MENU
    • DISCOVER
    • INPUT

    For additional Netflix app concerns, search the Netflix Help Center.