Sony SupportXR-65X95K

Article ID : 00401473 / Last Modified : 05/27/2026Print

No sound comes from the rear speaker when it is connected directly to Sony’s BRAVIA TV via Wi-Fi

    Check before you start

    The rear speaker plays surround sound as part of the multi-channel sound or is virtually processed from the 2-channel sound. Because of the characteristics of the rear speaker, the sound may be low depending on the playback source.

    Troubleshooting Steps

    1. Check that the rear speaker is turned on.
    2. If a subwoofer is also connected to the TV, make sure that the subwoofer is powered on (the LED is lit or flashing). In this case, audio is output to the rear speakers via the subwoofer.

      If the LED flashes red, it indicates that the internal temperature has risen. Unplug the power cord, leave the subwoofer for a while, then plug the power cord back in and check whether the LED lights up white.

    3. Check the speaker output setting in the Sony | BRAVIA Connect app's remote control screen or BRAVIA TV's Quick Settings, and enable audio output to the wireless speaker as well. For details, refer to your TV's Help Guide.
    4. Turn up the Rear level in the Sony | BRAVIA Connect app's remote control screen or BRAVIA TV's Quick Settings.
    5. Check the status of the rear speaker's LED indicator.
      • When the LED lights up red after turning on the audio device, the connection between the soundbar and the rear speaker may not be complete. Perform the setup of the rear speaker again. For details on the setup, refer to your model's Help Guide.
      • When the LED flashes slowly in white and lights up in red after 10 seconds, move the rear speaker closer to the BRAVIA TV.
        Note: The LED may flash slowly in white for more than 10 seconds.
      • If the LED flashes red, it indicates that the internal temperature has risen.
        Unplug the power cord, leave the rear speaker for a while, then plug the power cord back in and check whether the LED lights up white.
    6. Disconnect the AC power cord (mains lead) of the rear speaker, wait for about one minute, and reconnect it. Right after turning on the rear speaker, perform the setup of the rear speaker again. For details on the setup, refer to your model's Help Guide.